Governed agents for home care, care coordination and staffing — they propose, your care staff decide.
Signals
Visit logs, sick calls, care decisions, roster changes and field observations arrive all day.
Correlation
A sick call, the visits it affects and the carers who know those clients become one picture.
Insight
Which visit is uncovered, which client is losing continuity, which handover was never acknowledged.
Agent action
Drafts the replanned route, the handover summary or the staffing proposal — never scheduled or sent on its own.
Decision
A planner, team lead or care coordinator approves, edits or rejects the proposal.
Evidence & follow-up
Every change keeps who decided, when and why — ready for follow-up, inspection and the client's own questions.
Signals
Visit logs, sick calls, care decisions, roster changes and field observations arrive all day.
Correlation
A sick call, the visits it affects and the carers who know those clients become one picture.
Insight
Which visit is uncovered, which client is losing continuity, which handover was never acknowledged.
Agent action
Drafts the replanned route, the handover summary or the staffing proposal — never scheduled or sent on its own.
Decision
A planner, team lead or care coordinator approves, edits or rejects the proposal.
Evidence & follow-up
Every change keeps who decided, when and why — ready for follow-up, inspection and the client's own questions.
Every schedule change is weighed against who the client already knows, so fewer unfamiliar faces come through the door.
A care decision reaches the provider as a structured handover that someone has to acknowledge — not an email that may or may not have been read.
No agent changes a client's carer, moves a visit or sends a handover without a named person approving it.
Copyl adds planning and coordination on top of the care records you already keep — your documentation stays where it is.
Client data stays in the EU and is visible only to the people working with that client.
Planners see the day, carers see their route and team leads see what needs a decision — each in their own view.
Explore how Copyl supports enterprise governance and regulatory readiness across your AI operations.
Run it in Copyl Cloud, sovereign hosted on European-owned infrastructure, or fully on-prem inside your own perimeter.
Home Care Workforce Planning is Copyl's live product for home-care providers — clients, scheduling, staffing and reporting in one place.
Explore Home Care Workforce Planning →No. Your care documentation stays where it is. Copyl adds scheduling, replanning and handovers next to it and connects through the Integration Platform.
Home Care Workforce Planning is a live Marketplace app, so most teams start with scheduling for one group and widen from there.
No. The agent proposes a replanned route, a staffing change or a handover summary, and a named planner or coordinator approves it. Every decision is logged.
Yes. Copyl Care Management covers the individual care process for municipalities — from the needs interview and decision to handover, plan and follow-up — on the same platform as home-care scheduling.
In the EU. Access is role-scoped, so staff see only the clients they work with.
Copyl works next to your care records, payroll and scheduling — it does not replace your record system.
Systems that typically stay: care records, payroll and time reporting, and the municipality's ordering system.
Your systems
Care records, payroll, time reporting and the municipality's ordering — nothing is ripped out.
Copyl platform
Home Care Workforce Planning, Care Management and Agent Hub share one view of clients, visits and staff.
EU-hosted data
Client and staff data stays in the EU, with access limited to the people who care for each client.
Workflows
Visit scheduling, absence replanning, care handovers and continuity follow-up — turned on one at a time.
Your systems
Care records, payroll, time reporting and the municipality's ordering — nothing is ripped out.
Copyl platform
Home Care Workforce Planning, Care Management and Agent Hub share one view of clients, visits and staff.
EU-hosted data
Client and staff data stays in the EU, with access limited to the people who care for each client.
Workflows
Visit scheduling, absence replanning, care handovers and continuity follow-up — turned on one at a time.
Connects to your care records, payroll and time reporting through the Integration Platform — no double entry for staff.
Client and staff data stays in the EU, and each person sees only the clients they work with.
Start with scheduling, add absence replanning or care handovers when your team is ready.
The care decision, the plan, the visit and the follow-up stay linked, instead of living in three systems and a whiteboard.