Copyl Smart City
Connect your city. Coordinate your teams. Put AI to work.
Bring municipal systems, business applications and AI agents together. Help departments share information, coordinate actions and follow up results across the city.
One event. A coordinated response across departments.
A water leak near a school affects more than the water network. The response may involve technical services, school staff, property management, communications and finance. Copyl connects the work around a shared case.
- 1
Detect and assess
A sensor alert or staff report creates a case. AI helps summarize the available context and identify affected services.
- 2
Coordinate the response
Technical services assess the repair, the school plans any operational changes and property management coordinates access.
- 3
Review and act
Assigned people review proposed actions where required. Tasks and work orders connect to the relevant systems.
- 4
Keep people informed
Staff prepare updates for school teams and affected residents using the same case information.
- 5
Follow up together
Track completion, service restoration, costs and lessons learned across departments.
Illustrative cross-department workflow.
Practical AI capabilities for everyday municipal work.
Start with one challenge. Connect more data, teams and workflows as your needs grow.
City intelligence and decision support5 capabilities
City benchmarking
Compare selected city indicators over time and against relevant peer municipalities to identify priorities and opportunities.
Automated reporting
Turn connected operational data into recurring reports for department heads, management teams and elected officials.
AI recommendations
Explore suggested next steps using available evidence, municipal priorities and operating procedures, with people retaining decision authority.
Meeting transcription and actions
Turn meeting recordings or transcripts into summaries, decisions and assigned follow-up actions.
Speech and public message preparation
Prepare drafts of speeches, briefings and public updates using approved municipal information.
Situational awareness and coordinated operations6 capabilities
Shared city map
Bring relevant assets, sensor readings and events into a common map-based operational view.
Incident and case coordination
Create cases from incoming events or staff reports, assign responsible teams and track progress through resolution.
Response workflows and escalation
Coordinate repeatable response procedures, notifications, approval steps and escalations across departments.
IoT and infrastructure monitoring
Bring data from sensors, building systems and infrastructure platforms into municipal workflows.
Security and video event integration
Connect relevant events and insights from specialist alarm, access control, video management and video analytics platforms to wider municipal processes.
Asset and maintenance coordination
Link incidents to affected assets, maintenance tasks, work orders and service history.
Resident services and organisational follow-up5 capabilities
Municipal AI assistant
Give residents a conversational way to find approved municipal information and navigate relevant services.
City identity and avatar
Give the municipal assistant a recognizable identity, with an optional city-specific visual character.
Resident request handling
Turn submitted questions and service requests into structured cases routed to the responsible team.
Coordinated communications
Prepare consistent staff and resident updates using shared case information and approved content.
Cost and outcome follow up
Connect actions with relevant budgets, costs, service indicators and management reporting.
Business applications, integrations and AI agents in one platform.
Connect existing systems and specialist tools with the applications and workflows your teams need. Give people and AI agents shared context for coordinated work.
Business applications
Manage cases, tasks, projects, knowledge, risks and budgets in connected workflows.
Integrations
Connect relevant municipal systems, sensor platforms and specialist services.
AI agents
Support analysis, draft recommendations and carry out configured tasks within assigned permissions.
Keep people responsible and actions traceable.
Define ownership, permissions, approval steps and activity history around your workflows. Decide which tasks AI agents can perform and when people need to review or approve an action.
- Named owners
- Role-based access
- Configurable approvals
- Activity history
Start with one workflow. Expand across the city.
- 1
Choose a challenge
Identify a workflow where disconnected information or manual coordination slows teams down.
- 2
Define a focused pilot
Agree the data sources, participating departments, integration scope and success measures.
- 3
Expand what works
Reuse the platform to connect additional workflows, teams and services.
Capabilities and integrations are scoped to each deployment.
Copyl apps we recommend for Smart City & Public Sector
A selection of apps from the Copyl Marketplace that fit this industry. Open any of them to see details and pricing.
Smart City
Smart City — governed municipal operations
Agent Hub
Run and govern AI agents. Every consequential action is a proposal you approve.
Home Care
Home Care — planning and care with predictability
Operation Hub
Operation Hub — govern processes and knowledge
Risk Management
Risk, continuity and crisis preparedness in one subscription
Compliance & governance
Explore how Copyl supports enterprise governance and regulatory readiness across your AI operations.
Run it in Copyl Cloud, sovereign hosted on European-owned infrastructure, or fully on-prem inside your own perimeter.
What would you like your city to coordinate better?
Bring one operational challenge. Let us show how Copyl can connect the data, people and actions around it.
Book a Smart City demo →Meeting cities and public sector organisations at Smart City Expo World Congress, Barcelona — 3–5 November 2026.
Book a meeting at SCEWC →Works with the systems you already have
Copyl does not replace the systems you already run. Your maintenance, finance, inventory, HR and sensor systems connect to Copyl through its integration platform — governed, permission-checked and logged.
You get the apps and the AI agents on top of what you already have. Your existing systems become data sources for the agents.
Systems that typically stay: IoT and sensor platforms such as Yggio, and municipal asset and service systems.