Smart City & Public Sector

From measurement to action. A measurement becomes a signal. The agent prioritises and prepares the action. A named person approves in one click. Every step leaves an evidence package that holds up to an audit.

Works with the systems you already have

Copyl does not replace the systems you already run. Your maintenance, finance, inventory, HR and sensor systems connect to Copyl through its integration platform — governed, permission-checked and logged.

You get the apps and the AI agents on top of what you already have. Your existing systems become data sources for the agents.

Systems that typically stay: IoT and sensor platforms such as Yggio, and municipal asset and service systems.

Smart City Expo World Congress, 3–5 November 2026, Barcelona

Smart City Expo World Congress

Meet us in Barcelona, 3–5 November

Sensors and AI find the anomaly. The alert reaches the right person. Then the documentation stops.

Article 50 transparency applies from 2 August 2026 — people must know when they interact with AI. High-risk obligations under Annex III, deployer duties, and fundamental-rights impact assessments were deferred to 2 December 2027 by the Digital Omnibus. When an alert is assessed, you still need a record: who decided, what was decided, and on what basis — with logs retained and affected people informed where the law requires it.

Copyl Smart City sits on top of the sensors, IoT platforms, and map systems you already have. We replace nothing. We record the signal, the AI agent's recommendation, the decision, and the rationale — and make it auditable afterwards.

Our founder Rolf Bäck will be on site at Smart City Expo World Congress, 3–5 November. Book 30 minutes and we walk through a demo environment built on a real municipal setup. No presentation.

Book a time

Questions before then: [email protected]

Eight steps. The market handles the first three. The difference is what happens after something is detected.

Measurement

E.g. 2.6 bar

Signal

E.g. WW-01

Insight

E.g. 240 households

Proposal

The agent prepares the action

Decision

Per your mandate

Action

E.g. work order

Evidence

Saved for 7 years

Archive

Full traceability

City ManagerCity Manager — cross-domain visibility and reporting

Cross-domain incident detection

Cross-domain incident detection

Signals
Problem
A water main pressure drop, a traffic anomaly, and three citizen reports arrive in separate systems within 20 minutes. No one connects them.
Agent action
A Signals agent correlates the three streams within the configured time window, identifies the pattern as a probable infrastructure event, and opens a priority incident in the city's operations system — flagging the relevant district and infrastructure owner.
Outcome
Incident identified and routed 40 minutes faster than manual monitoring. Full signal-to-action log available for post-incident review.
Regulatory reporting automation

Regulatory reporting automation

FP&A
Problem
Monthly EU-required operational reports pull from six departmental systems and take three days to compile.
Agent action
Agent assembles KPI data from connected city systems, maps values to the required report template, and stages the draft for director approval in RBAC — no data leaves EU infrastructure.
Outcome
Report preparation drops from three days to same-day. Audit trail attached automatically.

CIO / CTOCIO / CDO — infrastructure intelligence and AI governance

Infrastructure monitoring agent

Infrastructure monitoring agent

Signals
Problem
Sensor data from bridges, buildings, and utilities sits in separate vendor portals. Anomalies are missed until a maintenance team visits on schedule.
Agent action
Agent ingests sensor streams via Copyl Signals, applies threshold and trend rules, and escalates anomalies to the responsible infrastructure owner with supporting signal data attached — read-only on all source systems.
Outcome
Anomaly-to-alert time drops from days to minutes. Every escalation logged with the signal values that triggered it.
AI vendor governance

AI vendor governance

Agent Hub
Problem
The city uses AI tools from multiple vendors. No central view of what each tool is doing, what decisions it is making, or whether it complies with EU AI Act obligations.
Agent action
Copyl acts as the governance layer above existing AI tools — logging every agent action, enforcing policies, and generating compliance evidence for EU AI Act Article 9 risk management obligations.
Outcome
Single audit trail across all AI operations. Compliance evidence generated automatically. No rip-and-replace of existing tools.

Head of OperationsHead of Operations — field safety and service continuity

Connected worker safety monitoring

Connected worker safety monitoring

Signals
Problem
Field workers in high-risk environments (construction, utilities, maintenance) carry sensors but safety data is reviewed manually at end of shift.
Agent action
Agent monitors vibration, environmental, and location signals from connected workers in real time. When a risk threshold is crossed, it triggers an immediate alert to the site supervisor and logs the event with full signal history.
Outcome
Safety incidents flagged in real time rather than post-shift. Compliance documentation generated automatically per worker per shift.
Workforce absence and service continuity

Workforce absence and service continuity

Home Care Workforce Planning
Problem
Last-minute absences in critical services (home care, emergency response, utilities) cascade into coverage gaps that are managed manually by phone.
Agent action
Agent detects absence signal, checks coverage rules, identifies qualified available staff, and proposes a reallocation — escalating to a human coordinator for approval before any schedule change is confirmed.
Outcome
Coverage gaps resolved in minutes rather than hours. Every reallocation decision logged with the rule set that drove it.

Why cities choose Copyl

The agent does the work. You set the mandate.

The agent detects, prioritises and prepares the action. You decide who approves what. Actions against physical infrastructure always need a human decision. Every step leaves an evidence package that holds up to an audit.

What the municipality retains

Your facility (no control signals), your data (one municipality, one tenant), your raw data (the original is never overwritten) and your responsibility (the delegation order does not change).

The system learns from the decisions

Every decision is labeled data of the best kind: a responsible human has said yes or no to a concrete proposal and written why. Thresholds are sharpened on real numbers instead of gut feeling.

We govern the AI you have already bought

Other tools start at 'instrumenting your agents'. We connect an organizational key and every key, license and project that costs money is visible.

Start with

SignalsAgent HubHome Care Workforce Planning

Compliance & governance

Explore how Copyl supports enterprise governance and regulatory readiness across your AI operations.

Run it in Copyl Cloud, sovereign hosted on European-owned infrastructure, or fully on-prem inside your own perimeter.

ComplianceEU AI Act ComplianceSee sovereign and on-prem deployment

Meeting cities and public sector organisations at Smart City Expo World Congress, Barcelona — 3–5 November 2026.

Book a meeting at SCEWC →

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