Claims and policy servicing agents with strict PHI boundaries and CRM-scoped access.
Copyl does not replace the systems you already run. Your maintenance, finance, inventory, HR and sensor systems connect to Copyl through its integration platform — governed, permission-checked and logged.
You get the apps and the AI agents on top of what you already have. Your existing systems become data sources for the agents.
Systems that typically stay: patient or policy administration, claims handling, and scheduling and staffing.
Signals
Claims intake, policy API changes, home-care visit logs and staffing requests arrive continuously.
Correlation
Duplicate or related claims and staffing gaps across the same policy or client become one picture.
Insight
Which claim needs triage, which policy API drifted, or which care visit is understaffed.
Agent action
Drafts the claims triage note, policy drift alert, or staffing proposal — proposed, never approved or scheduled without a human.
Decision
A claims handler, IT lead or care coordinator approves or edits the proposal in one click.
Evidence & audit
Every triage note, drift alert and staffing decision lands in one trail for regulators and care audits.
Signals
Claims intake, policy API changes, home-care visit logs and staffing requests arrive continuously.
Correlation
Duplicate or related claims and staffing gaps across the same policy or client become one picture.
Insight
Which claim needs triage, which policy API drifted, or which care visit is understaffed.
Agent action
Drafts the claims triage note, policy drift alert, or staffing proposal — proposed, never approved or scheduled without a human.
Decision
A claims handler, IT lead or care coordinator approves or edits the proposal in one click.
Evidence & audit
Every triage note, drift alert and staffing decision lands in one trail for regulators and care audits.
Copyl sits on top of your policy admin system, claims system and care scheduling — it does not replace them.
Your systems
Policy admin, claims system, care scheduling and partner APIs — nothing is ripped out.
Copyl platform
Agent Hub, Home Care Workforce Planning and Integration Platform connectors correlate events and hold the audit trail.
EU-hosted data
Policy, claims and care data stays in the EU, with a deployment path to sovereign operation for regulated entities.
Workflows
Claims triage, policy API drift watch, home-care scheduling, care staffing — turned on one at a time.
Your systems
Policy admin, claims system, care scheduling and partner APIs — nothing is ripped out.
Copyl platform
Agent Hub, Home Care Workforce Planning and Integration Platform connectors correlate events and hold the audit trail.
EU-hosted data
Policy, claims and care data stays in the EU, with a deployment path to sovereign operation for regulated entities.
Workflows
Claims triage, policy API drift watch, home-care scheduling, care staffing — turned on one at a time.
Connects to your policy admin, claims and scheduling systems through the Integration Platform — no rip-and-replace.
Policy, claims and care data stays in the EU, with a deployment path to sovereign operation for regulated entities.
Turn on claims triage, policy API drift watch, home-care scheduling or care staffing one at a time.
From a claim or a staffing gap to the audit file, one trail instead of three systems that disagree.
Claims triage and home-care scheduling run on the same platform, so a policy change and a staffing gap show up in one place, not two systems that don't talk.
A drifted policy API is caught before it silently breaks claims intake, not after a customer complains.
Connects to the policy admin, claims and scheduling systems you run today through the Integration Platform.
Policy, claims and care data stays in the EU, with a deployment path to sovereign operation for regulated entities.
No agent approves a claim, schedules a care visit, or closes a case without a named approval.
Turn on claims triage, policy API drift watch, home-care scheduling or care staffing one at a time, on your own timeline.
Explore how Copyl supports enterprise governance and regulatory readiness across your AI operations.
Run it in Copyl Cloud, sovereign hosted on European-owned infrastructure, or fully on-prem inside your own perimeter.
Home Care Workforce Planning is Copyl's live product for home-care and domiciliary-care providers — customer lists, scheduling, staffing, and compliance reporting, built in.
Explore Home Care Workforce Planning →No. Copyl connects to what you run today through the Integration Platform — it adds claims triage, policy API drift watch and an audit trail on top.
Claims triage and the policy API drift watch are Marketplace apps, and home-care scheduling runs on the live Home Care Workforce Planning product — most teams get a first workflow live in weeks.
Only where you allow it. By default the agent proposes — a triage note, a drift alert, a staffing proposal — and a named person approves. It never approves a claim or schedules a visit on its own.
Yes — Home Care Workforce Planning runs scheduling and staffing on the same platform as claims triage and policy monitoring.
In the EU, with a deployment path to sovereign operation for regulated entities.